Seite 167 - Cloud Migration Version 2012 english

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institutions, Cloud providers, legal experts and financial auditing 
associations. 
Specifically, the EuroCloud Star Audit includes the following categories: 
Provider profile 
Contract and compliance 
Security 
Infrastructure  
Operational processes 
Application  
Implementation 
A rating system, and a specification with a minimum criterion, means that 
the provider can achieve various quality levels (between one and five stars). 
The core issues include legal aspects, reliable provision of technical services, 
as well as data protection, data security and compliance with fundamental 
quality standards for operation processes and application design. The 
provider must offer concrete evidence for statements made in the audit; 
furthermore, the provider commits to report significant changes in basic 
parameters (for example, the location of the service facilities, changes in 
agreements with subcontractors) and critical incidents without delay.  
As a result, the following three quality levels are assigned according to the 
degree of implementation: 
Trusted Cloud Service ‐ three stars 
Trusted Cloud Service Advanced ‐ four stars 
Trusted Cloud Service Advanced HA (High Availability) – five stars  
One‐Star Certification 
The provider has fulfilled the following mandatory criteria: 
The company is registered in an EU commercial registry. 
Technical operation of the application takes place in an 
infrastructure suitable for providing web‐based services.  
This includes: 
o
A separate area for hardware components