Date: 23/01/15
EuroCloud Europe a.s.b.l.
Version 3.0 Rev10
EuroCloud Star Audit Certificate
No.
I - Control Topic
II - Control Scope
III - Control Question
Star Rating
Audit Goal
A02-S05-C01-Q03
Is there a general non-constraining right to allow access to
customer data archives for the customer with related
documentation of the data structure?
****
The procedures of data export and data separation has to be specified
as well as the handover procedures and data format description of this
export type.
A02-S06-C01-Q01
Terms for pricing and cost
allocation
Terms for pricing and cost
allocation
Are the pricing units and service costs transparently de-
scribed?
***
A sample calculation has to be shown with all ramps up costs and
dynamic price items.
A02-S06-C01-Q02
Is the customer allowed to change to an appropriate
pricing option offered by the provider as public option
according to the usage forecast (upgrade/downgrade)
*****
Early adopters should not stay in an expensive price scheme if the
pricing is being lowered in general.
A02-S07-C01-Q01
Specific Questions (optional)
Special use case
requirements
Are the procedures for digital signatures of data objects in
accordance with national law?
*****
Bookkeeping services might need to comply to local regulation.
A02-S07-C01-Q02
Is the role of an external auditor or an examiner entitled by
law described for third party data access (read only)?
****
A special role to allow third party (e.g. financial authorities) to access
data in read mode
A02-S07-C01-Q03
Is the data relevant for tax purposes clearly described and
compliant to local laws and regulations?
*****
Attestation of compliance with customer tax regulation
A02-S07-C01-Q04
Is any access and modification of compliance documents
captured by monitoring and logging systems which are
secured against manual intervention?
*****
A02-S07-C01-Q05
Is it possible to prevent the physical deletion of data ob-
jects if required by local laws/regulations?
*****
