Seite 2 - Operation DC Infrastructure

Date: 22/01/15
EuroCloud Europe a.s.b.l.
Version 3.0 Rev10
EuroCloud Star Audit Certificate
No.
I - Control Topic
II - Control Scope
III - Control Question
Star Rating
Audit Goal
A04-S01-C01-Q01
Proper Facility and IT Co-
Location Managment
Proof of minimum require-
ments of data centre opera-
tions and facility management.
Analysis of existing certifica-
tions or on-site visit.
Does the datacentre meets the minimum requirements?
***
to
*****
A04-S01-C02-Q01
Basic areal security
Is there a danger and risk analysis for the location of the
data centre?
****
Transparency about potential area and environment risks
A04-S01-C03-Q01
Access control
Is there an adequate access and security concept for the
data centre?
***
Area and access protection
A04-S01-C03-Q02
Is admission to the area used for the cloud service secured
against unauthorized entry?
***
Evidence of appropriate access protection to Cloud Service environment
and stored data
A04-S01-C04-Q01
Fail-safe operation
Is there a redundant power supply with UPS operation?
***
Business continuity in case of short electricity outage
A04-S01-C04-Q02
Is there a redundant Internet connection (iX)?
*****
The DC is linked with at least two separate IX connects to the Internet.
A04-S01-C04-Q03
Is the power supply to cloud infrastructure redundant?
****
In house redundant cabling to hardware and appliances
A04-S01-C04-Q04
Is the cooling system redundant?
***
Business continuity in case of cooling outage
A04-S01-C04-Q05
Are the hardware components adequately separated from
other infrastructure? Is expansion possible, when required?
***
Appropriate physical isolation level and expansion capabilities
A04-S01-C04-Q06
How high is the availability level in the individual data
centres?
***** (
A)
**** (
B)
*** (
C)
A > 99.5
B > 99,0
C > 98,5
A04-S01-C04-Q07
How high is the availability level using a redundant c
onstruction?
*****
99.9
A04-S01-C05-Q01
Organization Data Center
Optional Control: Is there an operation management
handbook? Please provide.
A04-S01-C05-Q02
Is there an emergency plan and are there emergency work
stations?
*****
A04-S01-C05-Q03
Is the data centre redundancy ensured across distributed
data centres?
*****
Evidence of failover scenarios with seamless continuity of service