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Users of the environment
Local authorities make up the majority of tenants in the immediate vicinity.
Although the size of the tenants varies considerably, almost all of them use
the same specialised applications to perform duties on behalf of citizens,
ranging from registrations of residents and youth welfare services to the
collection of dog licence fees. To enable migration to the new Cloud
environment, therefore, only those products used by local authorities that
are functionally identical but made by different producers and/or presented
in different versions (image viewers, PDF generators and so on) will need to
be standardised. In the context of DaaS, for example, the intention is to
include a range of performance classes in the service catalogue so that the
varying, role‐specific needs of users are met and the performance required
to run applications can be guaranteed by the KIVBF.
Aims of the new environment
For the Cloud to be created, the KIVBF defined fundamental goals that
included finding the ideal partner through a Europe‐wide invitation to
tender. To establish the new platform, KIVBF set out to find a partner able
to assist substantially in the realisation of these goals through a bid
invitation process entitled ‘Framework agreement on the delivery and
implementation of a virtualisation platform 2011’. The solution proposed for
the network and server components by COMPAREX AG (with Antauris AG as
subcontractor) was deemed to be the most suitable offer.
On‐demand “self service“
Provisioning of resources to the tenants occurs automatically without any
administrative interaction on the part of KIVBF; this goes hand in hand with
as much automation as possible as regards processes and functions in the
area of IT infrastructure service provision and downstream applications and
services in the sense of XaaS (anything as a service).
Broad network access
The services are accessible online via standard mechanisms and not tied to a
particular client or end device. KIVBF envisions a ‘natural’ BYOD model as
the local authorities own the clients and no specifications are possible or
intended.
Resource pooling
The resources are part of a pool to which many users have access at the
same time and without interference from one another (multi‐tenant model).
